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Booking Policies

We recognize that plans can change unexpectedly, which is why we’ve designed our cancellation and travel credit policy to offer you flexibility and peace of mind. To further ease your travel concerns, we provide the option to add travel insurance at the time of booking. 

Full Refund Eligibility: 

  • Cancellation requests submitted more than 30 days before the check-in date. 
  • Cancellation requests made within 24 hours of booking, provided the booking was made at least 8 days before the check-in date. 
  • Cancellations due to reasons listed under our “Unplanned Event” policy (refer to the Unplanned Event section for details). 

Travel Credit Eligibility (Valid for One Year): 

  • Cancellation requests received between 30 and 8 days before the check-in date (details available in the Travel Credit section). 

Non-Refundable Cancellations: 

  • Cancellation requests made 7 days or fewer before the check-in date. 


  • Reservations will not be eligible for refunds due to weather events, service outages resulting from factors outside our control, or other acts of God.


  • Reservations made through third parties. Please refer to their specific cancellation and refund policies. 
  • Group Reservations (refer to the “Group Booking Policy” section) unless otherwise authorized.  

All cancellation requests must be received via email to info@gulllakebeachresorts.com. Please include first name, last name, and confirmation number in the email. 

Should you be unable to travel due to unplanned events, we offer the option to refund to your original payment method. Send your request and any relevant information to info@gulllakebeachresorts.com. We may require supporting documentation. 

The following are considered unplanned events: 

  • Death of the traveler, any traveling companions or immediate family member (parents, spouses, children, or siblings) 
  • Jury duty during the any of the original travel dates 
  • Military order, U.S. military service members and their family members (parents, spouses and children) who must cancel or change a reservation due to new or changed military orders or directives applicable to the service member 

Supporting Documentation: 

  • Death: Copy of the death certificate.  
  • Jury duty: A copy of the jury summons. 
  • Military order: A copy of the directive that requires cancellation of the reservation. 

General rules 

  • Travel Credit will equal the total stay value of the cancelled reservation, excluding Trip Insurance or Damage Protection Fees
  • Travel Credit is not available for reservations booked through third parties.  
  • Travel Credit is non-refundable, non-transferable, and cannot be redeemed for cash, check, or credit (except as required by law), with no warranties implied. 
  • It is void if sold, bartered, or used for commercial/promotional purposes. 
  • We reserve the right to refuse, cancel, or hold for review any Travel Credit issued incorrectly or obtained in connection with fraudulent or abusive actions.  

Expiration and validity 

  • Travel Credit must be used for reservations starting within one year from the original check-in date and will not be extended or reissued after expiration. 
  • To qualify for Travel Credit, cancellations must occur more than 7 days before the original check-in date. 

Redemption and usage 

  • Redeem your Travel Credit by calling Guest Services at 1-218-656-6965 and indicating that you wish to apply your Travel Credit towards a booking. 
  • Travel Credit may only be used by the recipient for their own travel. 
  • It is applicable towards accommodations provided by Gull Lake Beach Resorts or its affiliates, including associated taxes, fees, and charges. 
  • For reservations priced higher than the Travel Credit value, the difference can be paid with a credit card. If the new reservation costs less, the remaining Travel Credit balance can be applied to future travel under the original terms. 
  • Reservations made with Travel Credit are final and cannot be refunded or changed. 

Thank you for considering Gull Lake Beach Resorts for your group stay. We are committed to providing an exceptional experience for groups of all types and sizes when possible. To ensure we can meet your needs and expectations, please familiarize yourself with our Group Booking Policy. 

Definition of Group Booking: 

A “Group Booking” at Gull Lake Beach Resorts is defined as the reservation of three (3) or more accommodation units, such as condos, cabins, or townhomes, by an individual, group, or a single entity for a specific period. These bookings are ideal for families, friends, corporate teams, conference attendees, or event participants. 

Approval Process: 

  • Pre-Approval Requirement: All Group Bookings are subject to approval by Gull Lake Beach Resorts. We require that any group looking to book accommodation units obtain written consent from us prior to making the booking. Group Bookings made without this prior written consent are subject to cancellation. 
  • Request Submission: To request a group booking, please send an email to info@gulllakebeachresorts.com with the details of your request, including the total number of guests and the dates you wish to stay. 

Terms and Conditions: 

  • Special Conditions: Group Bookings may have rates, terms, and conditions that differ from those of individual bookings. These are determined on a case-by-case basis and will be communicated during the booking process. 
  • Deposit and Cancellation Policy: A deposit may be required to secure Group Bookings. Specific cancellation policies will apply to these reservations. Details will be provided prior to booking confirmation. 
  • Signed Agreement: A signed agreement outlining the responsibilities of both Gull Lake Beach Resorts and the guests will be required. This ensures a clear understanding of the services provided and the expectations from both parties. 

Contact Information: 

For all group booking inquiries or to start the approval process, please contact us directly at: 

We look forward to hosting your group at Gull Lake Beach Resorts and making your stay a memorable one. Please do not hesitate to reach out with any questions or for further assistance with your group booking needs.