Frequently asked questions

Check-in is at 4:00 PM. A 4-digit door code is provided in the Welcome Book you receive before arrival. Early check-in at 2:00 PM is available for a $50 fee, subject to availability, and must be requested at least 24 hours before arrival. If you need to check in earlier than 2:00 PM, we recommend booking the previous night. If the property is not ready by 2:00 PM due to unforeseen circumstances, the early check-in fee will be refunded.

Check-out is at 10:00 AM. Late check-out at 11:00 AM is available for a $50 fee, subject to availability. Without an arranged late check-out, a $50 fee per hour applies for time on the property past 10:00 AM (one hour minimum). If the unit is not vacated by 3:00 PM, a fee equal to the daily rental rate may be assessed.

A starter supply of paper towels, toilet paper, soap, shampoo and conditioner, dish soap, laundry detergent, garbage bags and coffee is provided. Please bring more if a small supply will not be enough. Housekeeping is not provided during your stay.

No. Bath towels, bed sheets, pillows and blankets are provided.

All units have complimentary Wi-Fi. Access details are in your check-in email.

Bay Colony units share gas grills. Interlachen units have private gas grills. Gull Haven units have private charcoal grills, so please bring your own charcoal and lighter fluid.

Yes. During summer, several firepits are available along each community's beach, with firewood bins nearby. They are first come, first served.

Before arrival, we send you the name and cell number of an on-premises contact who can help with any questions or problems.

Yes. You can book and pay for our vacation homes directly on this website. Our payment platform is accredited, certified, secured and compliant. We accept VISA, MasterCard, American Express, Discover and digital wallets.

The reservation must be made by a guest who is 21 years of age or older.

A 25% deposit is due at booking, 50% more (75% total) is due 120 days before arrival, and the final payment is due 60 days before check-in. Bookings made less than 120 days out require a 75% deposit, and bookings within 60 days of arrival are paid in full at booking.

Cancellations more than 30 days before check-in receive a full refund. Requests 30 to 8 days out receive a travel credit valid for one year, and cancellations 7 days or fewer before check-in are non-refundable. See our booking policies for full details.

We do not issue refunds for acts of nature such as weather, road or snow conditions, power outages or forest fires. If the property is uninhabitable for these reasons and you did not purchase travel insurance, your reservation can be rescheduled within one year of the reservation date.

Yes. You can add travel insurance during the online reservation process.

Maximum occupancy is the number of people allowed in the unit at any time, including guests and visitors, and some limits are set by regulation. Exceptions may be made for children under the age of 2.

Smoking and vaping are strictly prohibited inside all units. If smoke odor is detected after departure, a minimum $500 fee applies, plus possible additional cleaning fees.

Pets are prohibited at all times on the rental premises and inside the property. Service animals are welcome but cannot be left unattended. Violations result in a $500 charge plus taxes, removal of the pet, and possible cancellation of the reservation without refund.

Yes. Boat lifts rent for $50 per night, and we recommend reserving one when you book. Boats and pontoons may not be tied to the docks at any time. Some large pontoons may not fit the lifts, so let us know your boat's type and size.

Yes. We have pontoons and a fishing boat available. Call our guest service team at 218-656-6965 to reserve.

A 30-day written notice is required, with a $150 cancellation fee. No refunds are given for cancellations less than 30 days out. If inclement weather forces a cancellation, we will cancel and refund your reservation in full.

Yes, and we have the best beach area on Gull Lake!

Gull Lake covers 9,947 acres just northwest of Brainerd, placing it in the upper 5% of Minnesota lakes by size. It is part of a chain of 8 lakes and connecting channels covering 13,000 acres.

Gull Lake sits on the border of Cass and Crow Wing Counties.

The shoreline is highly developed, with about 27.8 homes or cabins per shoreline mile.

Gull Lake is one of the top ice fishing destinations in the Brainerd Lakes region. Anglers fill the lake from mid-December through mid-February, and the season closes in March. Gear shops, ice house rentals and professional guides are all nearby.

Yes. Gull Lake is one of the most consistent fishing lakes in Minnesota and is regularly stocked with walleye. You will also find bluegill, sunfish, northern pike, largemouth bass and crappie.

Yes. You will find walleye, northern pike, sunfish, bluegill, crappie, perch and largemouth bass, with weed cover along much of the shoreline providing excellent habitat.

From the mid-May opener through mid-June, try around Grassy Point and the Hayfield along the opposite shoreline.